Situation
A few years ago, I joined a 3D printing company as a marketing supervisor, overseeing social media and email marketing. The management had been watching competitors use social media to educate, engage, and convert customers while we, well… did nothing. No engagement, no compelling copy—just silence. That’s where I stepped in. We knew we had to boost our online presence, sharpen our email marketing, and start speaking to our audience in a way that actually made them listen (and hopefully buy).